配送ポリシー

At Enveil, we strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy below before placing your order.

Processing Time

• All orders are processed within 1–3 business days.
• Orders are not processed or shipped on weekends or public holidays.
• During product launches, sales, or holiday seasons, processing times may be slightly longer.

Shipping Time

After your order has been processed, standard shipping typically takes:

• 9–14 business days

Estimated total delivery time is:

• 10–17 business days (including processing).

Please note that shipping times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Order Fulfillment

If your order contains multiple items, your shipment will be based on the item with the longest processing time. This ensures your order is shipped together whenever possible.

Estimated Delivery

Your estimated delivery date will be calculated soon after the payment completes and the items are processed. While we work hard to meet these estimates, they are not guaranteed.

Customs & Import Fees

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Enveil is not responsible for delays or additional costs resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

Once an order has been handed to the shipping carrier, delivery is outside of our control. If your package is significantly delayed or appears lost, please contact us and we will assist you in working with the carrier.

Contact Us

If you have any questions about your shipment or order status, please contact our customer support team.